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Shipping Policy

Order Processing: Hold Onto Your Hats!

  • Orders are packed and shipped within 2-5 business days (Monday–Friday).

  • Custom orders may take a little longer—we’ll keep you in the loop!

Shipping Costs & Delivery Times

Domestic Shipping (Australia)

We ship Australia-wide using both Standard and Express delivery options. All orders are dispatched from our Australian studio.

Express Shipping

Delivery Time: 1–3 business days

Rates:

$14.95 for 0–2kg

$16.95 for 2–3.75kg

$18.95 for 3.75kg and up

Standard Shipping

Delivery Time: 5–7 business days

Rates:

$9.95 for 0–2kg

$10.95 for 2kg and up

International Shipping

We ship worldwide. Delivery times may vary depending on location and customs processing times.

Express International

Delivery Time: 7–12 business days

Rates:

$48.00 for 0–1kg

$65.00 for 1–3kg

$95.00 for 3–10kg

Standard International

Delivery Time: 10–18 business days

Rates:

$28.00 for 0–1kg

$45.00 for 1–3kg

$75.00 for 3kg and up

 

All delivery timeframes are estimates and may be affected by public holidays, courier delays, or customs processing.

Tracking information will be provided once your order has been shipped.

Customers are responsible for any international customs fees or import duties that may apply in their country.

Lost or Damaged Packages? We Got You!

  • If your order hasn’t shown up, first check the tracking link.

  • If it arrives looking like it lost a brawl with a bull, snap a pic and email us at hello@discorodeo.com.au—we’ll fix it faster than you can say “Disco Rodeo!”

Address Changes & Order Issues

  • Double-check your shipping address! If you need to update it, email us ASAP.

  • Orders sent to the wrong address due to incorrect details can’t be refunded—so check before you click “buy”!

Questions? We’re Here to Help!

Drop us a line at hello@discorodeo.com.au, and we’ll lasso those concerns in no time!

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