Shipping Policy
Order Processing: Hold Onto Your Hats!
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Orders are packed and shipped within 2-5 business days (Monday–Friday).
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Custom orders may take a little longer—we’ll keep you in the loop!
Shipping Costs & Delivery Times
Domestic Shipping (Australia)
We ship Australia-wide using both Standard and Express delivery options. All orders are dispatched from our Australian studio.
Express Shipping
Delivery Time: 1–3 business days
Rates:
$14.95 for 0–2kg
$16.95 for 2–3.75kg
$18.95 for 3.75kg and up
Standard Shipping
Delivery Time: 5–7 business days
Rates:
$9.95 for 0–2kg
$10.95 for 2kg and up
International Shipping
We ship worldwide. Delivery times may vary depending on location and customs processing times.
Express International
Delivery Time: 7–12 business days
Rates:
$48.00 for 0–1kg
$65.00 for 1–3kg
$95.00 for 3–10kg
Standard International
Delivery Time: 10–18 business days
Rates:
$28.00 for 0–1kg
$45.00 for 1–3kg
$75.00 for 3kg and up
All delivery timeframes are estimates and may be affected by public holidays, courier delays, or customs processing.
Tracking information will be provided once your order has been shipped.
Customers are responsible for any international customs fees or import duties that may apply in their country.
Lost or Damaged Packages? We Got You!
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If your order hasn’t shown up, first check the tracking link.
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If it arrives looking like it lost a brawl with a bull, snap a pic and email us at hello@discorodeo.com.au—we’ll fix it faster than you can say “Disco Rodeo!”
Address Changes & Order Issues
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Double-check your shipping address! If you need to update it, email us ASAP.
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Orders sent to the wrong address due to incorrect details can’t be refunded—so check before you click “buy”!
Questions? We’re Here to Help!
Drop us a line at hello@discorodeo.com.au, and we’ll lasso those concerns in no time!